CrowdStrike bug | BSOD Blue Screen of Death | Resolution
What CrowdStrike said on the tech glitch?
George Kurtz further said, “Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.”
What Microsoft said on the tech glitch?
Microsoft also responded to the tech glitch and said a resolution for Windows devices is “forthcoming” while blaming a third party. The company said in a statement, “We are aware of an issue affecting Windows devices due to an update from a third party software platform. We anticipate a resolution is forthcoming.”
RESOLUTION
Using CrowdStrike and Experiencing a Blue Screen on Your Windows PC? Here’s a Quick Fix!
If you’re stuck in a restart loop due to a blue screen issue caused by CrowdStrike, you’re not alone. Here’s a simple guide to help you get back on track:
Restart in Safe Mode: Restart your computer, Press F8 repeatedly (or Shift + F8 for newer versions) to access the Advanced Boot Options menu, Select Safe Mode and press Enter.
Access Advanced Startup Options:
1) If you can access Windows: Hold the Shift key and click Restart from the Start menu, Navigate to Troubleshoot > Advanced Options > Command Prompt.
2) If you can’t access Windows: Boot from a Windows installation media (USB or DVD), Select Repair your computer, Go to Troubleshoot > Advanced Options > Command Prompt.
Rename the CrowdStrike Driver File:
In the Command Prompt, type the following command and press Enter,
> rename C:\Windows\System32\drivers\CrowdStrike\CSAgent.sys CSAgent.sys_archive
> Locate C-00000291*.sys”, and delete it
Restart Your PC: Exit the Command Prompt, Restart your computer normally.
FYR:
*This report is based on information gathered by various news agencies around the world.
